Support and FAQ.

All the information you need.

Installation Guide.

3 simple steps are enough.

1

Connect Keepy to an electrical outlet that must be within a maximum of 30 meters from the Wi-Fi modem / router and 200 meters from the radio receiver.

2

From the App you can connect Keepy directly to your Wi-Fi network. During the Wi-Fi configuration, keep your smartphone close to Keepy, (they must touch) so that the procedure is successful.

3

Now it's time to configure your remote control. Press the button on your remote control and wait for the LED to turn green.

FAQ

Frequently asked questions.


How do you configure Keepy?

The complete configuration guide, step by step, is available directly in our application. Download it now for iOS or Android.

At what distance should I place Keepy?

Connect Keepy to an electrical outlet that must be within a maximum of 30 meters from the Wi-Fi modem / router and 200 meters from the radio receiver.

Which remote controls are supported by Keepy?

Keepy supports the majority of remote controls on the market, even with rolling-code technology.

The complete list can be found here, but if you are not sure of the compatibility of your remote control, do not hesitate to contact us.

Do I need to be connected to the same Wifi network to use Keepy?

Absolutely not, Keepy uses a completely Cloud platform that allows you to control your accesses remotely with any Internet access.

Can I control more Keepy from the same application?

Yes, if you want to buy more Keepy, to manage the accesses to your beach house, or your company you can manage them with a single App.

Can I share Keepy with my family?

Yes, through the App you can share your accesses with whomever you want.

By purchasing Keepy you will have 2 shares included. If you need further shares you can buy them directly from the appropriate section of the App, up to a maximum of 100.

Up to how many accesses can I manage?

Keepy can manage up to 100 accesses for gates, garages etc ...


The first 2 accesses are included, while to purchase additional ones you need to proceed from the specific section of the App.

Do you need help?

Here you can find all our contacts.

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© - Keepy s.r.l. Registered office: Corso Castelfidardo 30/A - 10129 Torino P.IVA: 12006330018 REA: TO-1257562 - Registered in the special section of Innovative Start-Up
Credit WAAB Solutions